Refund policy

O R D E R  I S S U E S

If you have any problems with your order (not received, not what you were expecting, etc.) please contact us. We wholeheartedly appreciate our customers and will always try our hardest to resolve any situations that come up.

Please keep in mind that the products you are purchasing are handmade and 100% natural so they tend to have variations such as slight color changes from batch to batch.

If you receive a damaged item, contact us immediately at hello@bafbeauty.com. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

RETURNS

Due to the nature of our products, we cannot accept returns.

We may offer replacements or store credit under certain circumstances. Please send us an email at with any order concerns.

Please note we are not responsible for any additional shipping costs for returns or the like. We do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to BAF Beauty